Filling your prescriptions:

 

90-day supply prescriptions can conveniently be filled at any retail pharmacy or filled through our mail order provider listed on the attached form. A new prescription will be needed from your healthcare provider for 90-day fills at the pharmacy or by mail order. Since your provider should be able to call this into your pharmacy of choice, an office visit typically will not be required.

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Prior Authorization (PA) is a safety check used to confirm that a medication is medically necessary and cost-effective  before it’s covered by your plan.  If you currently have a prior authorization for a medication, please contact our Member Care team before October 1, 2025 to help avoid any interruptions at the pharmacy.

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The TrueScripts Member Portal gives you 24/7 access to your plan information, claims history, and other tools and resources that will help you save money and get the most out of your prescription benefits. To register please visit memberportal.truescripts.com.

 

 

Our Member Care staff is available to address any concerns discreetly and with a professional attitude. Please contact us toll free Monday-Friday 8:00 a.m. – 6:00 p.m. EST at (844) 257-1955 with any questions. Again, welcome to TrueScripts. We look forward to a long and successful partnership with you.